Shipping Policy

How long does shipping take?

All orders are typically roasted fresh to order and shipped within 3-5 business days. This ensures that your coffee is at peak freshness when it arrives at your doorstep. Once your order has been roasted, it is shipped the same day to minimize transit time and maximize freshness.

 

Do you offer expedited shipping options?

Currently, we do not offer expedited shipping options due to our commitment to roasting each order fresh. However, we strive to process and ship all orders as quickly as possible within the 3-5 business day timeframe.

 

Can I track my order?

Yes, once your order has been roasted and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

 

What if my order is delayed?

While we make every effort to ensure timely delivery of all orders, occasionally delays may occur due to factors beyond our control, such as weather or carrier issues. If your order is delayed, please contact our customer support team with your order number, and we’ll provide assistance and updates on the status of your shipment.

 

Can I make changes to my order after it has been placed?

Once an order has been placed, we begin processing it immediately to ensure prompt roasting and shipping. Therefore, changes or modifications to an order cannot be guaranteed after it has been submitted. If you need to make a change to your order, please contact our customer support team as soon as possible, and we’ll do our best to accommodate your request.